UrbanRide is the leading worldwide provider of luxury chauffeured transportation and group transportation services.
Our specialties include:
- Corporate / VIP chauffeured transportation
- Group ground transportation
- Event transportation
- Bus rentals of any size
We work with:
- Administrative Assistants
- Procurement Departments
- Air Crew scheduling departments
- Air Charter Operators
- Meeting planners
- Event planners
- Resorts and Venues
- Travel Agencies
UrbanRide has over twelve years of experience in the ground transportation industry and works with some of the most prestigious corporations and event planners in the world. Since the founding of the company in 1999, we have earned the reputation of providing the highest quality, most dependable and most cost effective transportation in the industry. We are members of MPI, ISES, and FICP. We are also an accredited by the Better Business Bureau and hold a BBB rating of A+.
Frequently Asked Questions
How long have you been in business?
UrbanRide has been in business for over twelve years.
Who founded UrbanRide?
UrbanRide was founded by Jeremy Milikow and Emily Milikow
What types of services do you offer?
UrbanRide provides a range of individual and group chauffeured transportation services for the corporate and VIP travel market..
What types of vehicles do you offer?
UrbanRide offers a full range of vehicles including luxury sedans, vans, SUVs, minibuses and motorcoaches.
What are you hours of operation?
We are open 24 hours / day, 365 days per year
Do I need to open an account to book service with you?
Yes. To open an account, please contact our sales team at 800-525-5750.
Are you insured?
UrbanRide carries a $5,000,000 liability policy.
Can you provide references?
We can provide quality references across a broad range of industries.
In what cities do you offer service?
We provide comprehensive service in hundreds of locations around the world.
Can you provide staffing for our event?
UrbanRide can provide airport greeting staff, dispatchers and transportation managers for any sized event.
What forms of payment do you accept?
We accept all major credit cards. Direct bill accounts are also available to qualified organizations.
What should I do if my flight is delayed?
Rest assured that UrbanRide tracks every incoming flight to ensure that transportation is always waiting for your or your group attendee. Please call our toll free number (800-525-5750) in order to notify us if their flight changes. If your trip is outside North America, please reference your confirmation for the telephone number of the local dispatch office.
Will I get charged extra for a fight delay?
We never charge extra for delayed flights or delays in getting baggage.
Are there any surcharges or fees that are not included in your price quotes?
UrbanRide never charges any administrative fees, or surcharges – including fuel surcharges.
What is the difference between UrbanRide and a DMC?
UrbanRide are experts in providing quality ground transportation for meetings and events. DMC’s provide a number of different services, ground transportation being only one of them. Meeting planners choose UrbanRide over a DMC when it is important that transportation runs smoothly. And unlike a local DMC, UrbanRide can provide service in just about any city in the world.